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Confirm Texas or the conditional Iowa route

The detailed portal and clerk procedures below concern Dallas County, Texas. If your papers name Dallas County, Iowa, use the Iowa Judicial Branch’s Dallas County directory instead: Clerk of Court, 801 Court Street, Adel, IA 50003, 515-993-7018, [email protected]. Match the state and court before searching or paying. The Texas portal does not search Iowa prosecutions, and the two counties’ fees and copy procedures cannot be combined.

Send felony and misdemeanor requests to different clerks

Felony files are held by the District Clerk. Its Felony Records Desk is on the second floor of the Frank Crowley Courts Building, 133 N. Riverfront Boulevard, Dallas, between the jury room and cashier windows; call 214-653-5950. For misdemeanor records, contact the County Clerk at 214-653-5767 or 214-653-5762. Identify the case type before sending payment or assuming one office holds both files.

Use the felony request form for copies or a search

For a felony request, submit the District Clerk’s Felony Records Request Form in person, by mail or to [email protected]. It asks for defendant name and birth date, your contact details, case numbers and specific copies; mark whether you need a felony background search and certified copies. It offers pickup, email or mail as preferred delivery. A clerk-performed felony search is listed at $5 per name and/or birth date.

The form says pre-2009 felony files are stored offsite and need at least 3–5 business days for retrieval; this is a retrieval minimum, not a guaranteed final delivery time. It lists 8 a.m.–4 p.m. service hours and next-business-day processing for requests after 4 p.m., while the records webpage lists the desk open to 4:30 p.m. Plan a records transaction before 4 p.m. or confirm by phone. The form and webpage also differ on the ZIP code; use the clerk-confirmed mailing address.

Obtain the exact total before paying

The published District Clerk records schedule lists paper copies at $1 per page and certification at $5 per document, with the full document and attachments included rather than selected certified pages. Exemplification adds $5 per document, plus copy and certification charges. The schedule also lists $5 searches when no case number is supplied and $5 offsite search/retrieval. Scanning paper to email is listed at $1 per page.

For already-digital records emailed to you, that schedule lists $1 per page for the first ten pages but prints an ambiguous cents unit for later pages. Obtain a written quote rather than calculating a total from that line. The criminal records webpage requires you to learn the exact cost from [email protected] before online payment: excess payments are generally held for future purchases rather than refunded, and shortages can delay the order.

For County Clerk criminal copies, the separate misdemeanor schedule lists plain copies at $1 per page and certified copies at $1 per page plus $5 certification. It lists a $2 charge for ordering a file from archives. Use that clerk’s quote for a misdemeanor request; a District Clerk warehouse fee or felony-search quote is not the misdemeanor fee.

Understand why a document is missing online

Sealed or legally confidential felony records are unavailable online and generally require a court order for access. Documents with children’s or sexual-assault victims’ names may require an in-person request when they are public. Ask the proper clerk whether a missing item is offline, restricted, not yet filed or held elsewhere. Buying a name search cannot overcome a legal access restriction.

Keep court searches separate from other records

A Dallas County court search does not constitute a complete Texas or national criminal history. Texas DPS offers separate criminal-history services, including name-based conviction searches and personal history review. Police incident reports, custody records and the court’s judgment have different record owners and purposes. For an employment or licensing requirement, follow the specified authorized product rather than substituting a portal printout.

Resolve a wrong entry or incomplete result

For questions about portal case information, the county lists [email protected] for County Courts and [email protected] for District Courts. Give the case number, court and precise discrepancy, with the supporting filed document when available. The search page also links a form for exposed sensitive information. For an error in a Texas DPS history, use DPS’s criminal-history error-resolution procedure rather than expecting a portal inquiry to correct the state repository.